Privacy Policy

Last Updated: 26.07.2024

Table of Contents

  1. Introduction
  2. Acceptance of the Privacy Policy
  3. Collected Information
  4. Use of Information
  5. Sharing Personal Data
  6. Storage Period
  7. Legal Rights
  8. Requests About Your Information
  9. Storage of Personal Data
  10. Security Measures
  11. Contact

Introduction

This Privacy Policy, periodically modified or updated (the "Privacy Policy" or "Policy"), explains how Tribu Tabaiba S.L., with CIF B19724582 and address at Finca Montijo 4, TF-324 San Antonio, 38300 La Orotava, Santa Cruz de Tenerife, Spain (hereinafter "Tribu Tabaiba S.L." or the "Company") maintains and discloses user information obtained through its website https://tabaiba.me (the "Site"). The terms "we," "us," and "our" refer to the Company. By using the Site, you ("User") agree to the data practices prescribed in this Privacy Policy.

Your personal data is processed in accordance with this Privacy Policy and applicable legislation, including the General Data Protection Regulation (2016/679) ("GDPR") and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

The Company acts as the controller of your Personal Data.

Occasionally, the Company may review this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of the Site, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the Site.

Acceptance of the Privacy Policy

By using this Site, you manifest your acceptance of this Policy. If you do not agree with this Policy, do not use our Site. Your continued use of the Site after the posting of changes to this Policy will be considered as your acceptance of those changes.

In case you disclose personal data related to a third party (e.g., your employee, board member, colleague, contracting party, etc.), you are obliged to refer them to this Policy.

Collected Information

We collect personal data and anonymous data, as described below.

We may collect personal data from you, such as:

  • First and last name
  • Date of birth
  • Photos
  • Gender
  • Phone number
  • Other relevant data

If you provide feedback or contact us by email, we will collect your name and email address, as well as any other content included in the email, to send you a response.

Some information is collected automatically by our servers:

  • Our servers (which may be hosted by an external service provider) collect information about you, including browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp of your visit.
  • Like most websites, we automatically collect and store certain information in log files. This information includes IP addresses, browser type, Internet Service Provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you view the website.
  • We retain information on your behalf, such as transactional data and other session data linked to your account.

We do not collect any Special Category of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

Use of Information

In general, the Personal Data you submit is necessary for us to communicate with you in the context of delivering products or services and to administer such products and services. Additionally, we use your Personal Data in the following ways:

  • Improve the quality of the experience when interacting with the Site and the services
  • Notify about significant changes in the Terms and Conditions
  • Identify, prevent, and report potentially suspicious, fraudulent, or illegal activities
  • Provide better administration of the site and the services
  • Other uses related to the provision of our services

The Company does not sell User Data and/or Anonymous Data to any third party.

Customer Service

In case you need to contact our customer service, our support staff will handle your contact information and the content of your communication. Do not share any confidential data in your communication with our customer service. You can contact our customer service through various means. Depending on the communication medium you choose, we will process the following contact data:

  • Your IP address (chat support)
  • Phone number (phone support, SMS support)
  • Email (email support)
  • User ID of an instant messaging application (QR code, support through an instant messaging application)

We keep a record of the content of support tickets to ensure you receive quality service and to develop our products and services. If you communicate with us by calling our support number, please note that we also record phone calls for the same purposes. The processing of your personal data in relation to your communication with our customer service is based on the service agreement between you and the Company, as well as our legitimate interest in tracking the quality of our customer service, verifying the actions taken based on your request, and developing our service in the future.

Sharing Personal Data

It may be necessary to disclose your information to comply with any law, regulation, legal process, or governmental request, to defend against claims, to investigate or take action against illegal or suspected illegal activities, to enforce our Terms, or to protect the rights and safety of the Company, our users, or the public.

We may share your Personal Data with external service providers to provide you with the services we offer through our Site. These external service providers should not use your personal data for any purpose other than to provide the services requested by you.

Apart from what is established in this Privacy Policy, the Company does not disclose your personal information to third parties unless required by applicable law, a court order, or to comply with legal reporting obligations.

All external service providers with whom we share your data will be required to process your data only in accordance with our instructions and to fully comply with this Privacy Policy, applicable data protection laws, and any other appropriate confidentiality and security measures. We may also share your personal data with competent authorities when necessary to comply with a legal obligation, court order, or comparable official order issued by an authorized authority.

We may share some or all of your Personal Data in connection with or during the negotiation of any merger, financing, acquisition, or dissolution transaction that involves the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset.

If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations with respect to your Personal Data as described in this Privacy Policy.

The Site may contain links to other third-party websites that are regulated by their own privacy policies. The Company is not responsible for the privacy policies of these third-party websites, even if accessed through links from our site.

Storage Period

We retain the data you have provided in your user account for the entire period of your customer relationship and for as long as necessary with respect to the purposes of the processing described above, in accordance with the retention periods established in applicable regulations.

According to applicable data protection regulations, you have the following rights in relation to your personal data:

  • Request access to your personal data.
  • Request the rectification of your personal data.
  • Request the erasure of your personal data.
  • Object to the processing of your personal data.
  • Request the restriction of processing of your personal data.
  • Request the portability of your personal data.
  • Right to withdraw consent.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your Personal Data is being processed incorrectly or that the Company has violated your rights. You can find more information at www.aepd.es.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, and machine-readable format. Note that this right only applies to automated information for which you initially gave consent for us to use or when we use the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will inform you if this is the case at the time you withdraw your consent. Note that in certain circumstances, it may be legal for us to continue processing your information even when you have withdrawn your consent if any of the other legal bases are applicable.

Requests About Your Information

You can make a request about your information by sending an email to [email protected].

Unless you have made the corresponding request, we will retain your information while your account has not been closed or as necessary to provide you with access to your account.

If you wish to close your account, choose "Close my account" in Settings by logging into your personal account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms.

Storage of Personal Data

The information we collect is primarily stored on secure servers in Spain for the application and on servers in Germany for the service. We will take all reasonably necessary steps to ensure that personal information is treated securely and in accordance with this Privacy Policy and that any third party with whom we share your information is obliged to employ similar organizational and technical measures to ensure the security of your information.

Security Measures

We take the protection of your personal information seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage and ability to access your personal information. However, despite all our efforts, please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.

Contact

If you have any questions about our Privacy Policy described above, please contact us at [email protected].